Superannuation is currently a hot topic. It is also a large and complex subject area. More than ever members require an understanding of the basics of finance to maintain a level attitude when faced with unprecedented volatility and a rapacious bear market. There is no model that can tells us precisely what is going to happen but prudent education gives a more accurate representation of markets over time than knee jerk responses to newspaper headlines.

Fund members are nervous. Negative statements and lower returns are accentuated by media noise. The rapidity of the credit crisis and the fact that few mainstream commentators were predicting it has unsettled many longstanding members. A 2008 ASFA survey found that nearly 10% of superannuation members had stopped making additional contributions, 9% had changed asset classes and a disturbing 8% had switched providers. There has never however been a more important time to connect with members and to provide timely accurate financial education.

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The immediate challenge for funds is the shore up trust and loyalty of members. Organisations and funds that retain members and attract new members during tumultuous economic times will be those that continue to communicate rather than retreat.

Education on superannuation is essential.

Whether you are looking for an introductory course on superannuation or to build on the existing knowledge of members and staff Money 101’s education package will assist. It has been developed for a wide range of audiences and is able to engage with different age groups, different career stages and varied levels of pre-existing knowledge.

To succeed in unforgiving bear markets members need a thirst for knowledge and to make informed decision. It may ‘feel good’ to make online changes to asset classes and even funds at the click of the mouse, however members also need to know that by doing so they may be crystallising losses which will take many years to recover.

Helps individuals to learn the basics about super, boost super, investing or general information on super.

Your organisation can use this web based program to deliver vital information about superannuation, and give members a realistic view of the long-term effects of: extra contributions, government co-contributions, fees, time out of the workforce, and different strategies or funds.

Building sophisticated education for your members or staff requires a broad range of expertise including the development of communication and engagement skills, education and instructional and application design and software development methodologies.

Members and staff will enjoy learning about investment options, fees, investment options, insurance cover, vital education and retirement products and services.

Information covers the way that superannuation funds operate the concepts of compulsory superannuation and preservation, taxation implications, and rollover funds

Online/face to face

Expertise Money 101 has successfully assisted many organisations to develop a wide range of financial education solutions. The education is the first of its kind in online learning. Money 101 tools improve member engagement, information retention and build company brand.

Proactive education and communication will assist nervous members through good and bad times. Funds and organisations must demonstrate and reinforce the message that they are here to help members. If members understand the broader issues of volatility and the true meaning of bull and bear markets then they will be feel confident in the decisions they have taken in the past and be loyal to the fund that they have entrusted their future to. Communication and education are the key to maintaining trust in times of change.

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